This Privacy Policy outlines our commitment to protecting your privacy and describes how Novus Construction, LLC collects, uses, and safeguards your personal information.
Effective as of January 27, 2026
This Privacy Policy describes how Novus Construction, LLC, doing business as Novus Roofing, Novus Air, Novus, and Novus2 (collectively referred to as ‘we,’ ‘us,’ or ‘our’) (“Company”) collects, uses, and protects your personal information. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include Buildwithnovus.com, Novus Roofing and Novusroofs.com. The Company’s website is a Service Industry site.
By using the Company website, you consent to the data practices described in this statement.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”):
Right to Know. You may request details on what personal data we collect, use, and share.
Right to Delete. You can request deletion of personal data, subject to certain legal exceptions.
Right to Correct. You may request corrections to inaccurate personal information.
Right to Opt-Out. You can opt out of the sale or sharing of personal data for advertising.
Right to Restrict Sensitive Data Use. You may limit the use of sensitive personal information.
Right Against Retaliation. The Company will not discriminate against you for exercising your rights.
In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:
First and last name
Mailing address
Email address
Phone number
Employer
Job title
Income verification
If you purchase the Company’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
The Company may also collect anonymous demographic information, which is not unique to you, such as your age, gender, race, and household income.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services.
Automatically Collected Information:The Company may automatically collect information about your computer hardware
and software. This information can include your IP address, browser type, domain names, access times, and referring website
addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general
statistics regarding use of the Company’s website.
Automatically Collected Information: The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Company’s website.
The Company collects and uses your personal information in the following ways:
To operate and deliver the services you have requested
To provide you with information, products, or services that you request from us
To provide you with notices about your account
To carry out the Company’s obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection
To notify you about changes to Buildwithnovus.com or any products or services we offer or provide through it
In any other way we may describe when you provide the information
For any other purpose with your consent
The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.
Security: The Company secures your personal information from unauthorized access, use, or disclosure using SSL Protocol. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
The Company does not sell, rent, or lease its customer lists to third parties.
The Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, phone number) is transferred to the third party. The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
Opt-Out of Disclosure
You have the right to opt out of the disclosure of your personal information to third parties. To opt out, visit
.
Buildwithnovus.com
or contact us at
Sales@buildwithnovus.com
External Data Storage
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Opt-Out of Disclosure
You have the right to opt out of the disclosure of your personal information to third parties. To opt out, visit
Buildwithnovus.com or contact us at Sales@buildwithnovus.com
External Data Storage
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will delete your personal information from our records and direct any service providers to delete your personal information from their records.
Under the CCPA and CPRA, you have the right to request that the Company, and any third parties with whom your personal information is sold or shared, delete any personal information that has been collected about you. To exercise your rights, contact us at Sales@buildwithnovus.com
.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity
Debug to identify and repair errors that impair existing intended functionality
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law
Comply with the California Electronic Communications Privacy Act
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us
Comply with an existing legal obligation
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will delete your personal information from our records and direct any service providers to delete your personal information from their records.
Under the CCPA and CPRA, you have the right to request that the Company, and any third parties with whom your personal information is sold or shared, delete any personal information that has been collected about you. To exercise your rights, contact us at Sales@buildwithnovus.com
.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity
Debug to identify and repair errors that impair existing intended functionality
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law
Comply with the California Electronic Communications Privacy Act
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us
Comply with an existing legal obligation
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information
Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.
Opt Out and Unsubscribe from Communications
We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Users may opt out of receiving any or all communications from third-party partners of the Company by contacting us here:
Web page: Buildwithnovus.com
Email: Sales@buildwithnovus.com
Phone: 2522697851
If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by replying “STOP” to marketing messages.
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:
Novus Construction, LLC
doing business as Novus Roofing, Novus Air, Novus, and Novus2
Address: 2480 Mill Creek Road, Newport, North Carolina 28570
Email: Sales@buildwithnovus.com
Phone: (252) 269-7851
Website: Buildwithnovus.com
Changes to This Policy
The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.